We'd Love to Hear From You
Get in Touch
Whether you have a question about our services, need emergency support, or want to discuss a partnership, our team is ready to help.
General Inquiries
info@grandoo.net
Open in email appSupport
8am–10pm EST
Sales
sales@grandoo.net
Open in email appSupport Hours
8am–10pm EST, Mon–Sun
Frequently Asked Questions
How quickly will I get a response?+
Our general hours of operation are 8am–10pm EST. All inquiries will receive a response within 48 hours. Sales inquiries are typically answered within one business day.
What's the best way to report a website issue?+
Submit a support request through the contact form by selecting 'Support Request' as the subject. You can also email us directly at support@grandoo.net. Our team will review and respond within 48 hours.
Can I schedule a call to discuss my project?+
Absolutely! Select 'Schedule a Call' as the subject in our contact form, and include your preferred date and time. Our team will confirm a slot within 24 hours. We offer consultations via phone, Zoom, or Google Meet based on your preference.
Do you offer support for websites you didn't build?+
Yes! We provide maintenance, security, and performance optimization services for any website, regardless of who built it. We work with WordPress, Shopify, Wix, Drupal, Squarespace, and custom-built sites. Start with our free audit to get a comprehensive assessment.
Where is Grandoo Technology located?+
We're a global team providing services worldwide. No matter where your business is based, we can provide the same high-quality service.